FAQ

I need some work done in my apartment, who do I call?

Fill out the Maintenance Request Form and someone will contact you to take care of repairs. You can also call the on-site rental office directly to report any concerns. 

I’m having something delivered to my apartment, what now?

We cannot let anyone into your apartment without your written authorization. 

What if I have a maintenance emergency and the office is closed?

all the rental office number and the voicemail system will instruct you on who to call if you need emergency maintenance. Emergency calls are answered 24 hours a day, 7 days a week. 

What is the late fee on rent?

Any rent payments paid after the third day of each month will incur a late fee equal to 8 percent of unpaid rent. 

When is rent due?

Rent is due on the first day of each month. Click here for information on how to pay your monthly rent. The on-site rental office can also go over these options with you. 

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